Terms of service
✨LEVEL 369 COLLECTIVE✨
Last Updated: 12/11/2025
OVERVIEW
Welcome to Level 369 Collective! The terms “we”, “us”, and “our” refer to Level 369 Collective. Level 369 Collective operates this website and store, including all related information, content, features, tools, products, and services in order to provide you, the customer, with a curated shopping experience (the “Services”). Our store is powered by Shopify, which enables us to provide these Services.
These Terms of Service (“Terms”)—together with any policies referenced or linked herein—describe your rights and responsibilities when using our Services.
By accessing, interacting with, or using our Services, you agree to be bound by these Terms and by our Privacy Policy at https://level369.com/policies/privacy-policy.
If you do not agree to these Terms or our Privacy Policy, you should not use our Services.
SECTION 1 – ACCESS AND ACCOUNT
By agreeing to these Terms, you represent that you are at least the age of majority in your state or province of residence, and you consent to allow any minor dependents to use the Services on devices you own or manage.
You may be required to provide information—such as your email, billing details, payment information, and shipping address—to access certain features or complete purchases. You represent that all information provided is accurate, current, and complete.
You are responsible for maintaining the confidentiality of your account credentials and for all activities under your account. You may not transfer or sell your account to any other person.
SECTION 2 – OUR PRODUCTS
We make every effort to display accurate descriptions and images of our products. However, product appearance may vary based on your device settings or screen.
We do not warrant that the appearance or quality of any products will meet your expectations. All product descriptions are subject to change at any time without notice. We may discontinue products or limit quantities sold to any person or region.
SECTION 3 – ORDERS
Placing an order constitutes an offer to purchase. Level 369 Collective may accept or decline any order at its discretion. Your order is accepted only once payment is processed and confirmed.
Please review your order carefully before submitting. We may be unable to modify or cancel orders after acceptance. If an order cannot be accepted or is altered, we will attempt to notify you using the contact information provided.
Your purchases are governed by our Refund & Return Policy (INSERT RETURN POLICY LINK).
You represent that purchases are for personal use only and not for resale or export.
SECTION 4 – PRICES AND BILLING
Prices and promotions are subject to change without notice. Unless expressly stated, posted prices do not include:
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Taxes
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Shipping costs
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Customs or import duties
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Handling fees
You agree to provide accurate and current payment information and authorize us to charge your payment method for the total amount of your order, including taxes and shipping.
SECTION 5 – SHIPPING AND DELIVERY
Shipping times are estimates only. Delays may occur due to carrier issues, customs, or circumstances beyond our control. Once we transfer products to the carrier, title and risk of loss pass to you.
SECTION 6 – INTELLECTUAL PROPERTY
All trademarks, logos, designs, graphics, text, images, and content on the Services are owned by Level 369 Collective, Shopify, or their licensors and protected by intellectual property laws.
You may use the Services for personal, non-commercial purposes only. You may not copy, distribute, modify, publish, or exploit any content without our written consent.
All rights not expressly granted in these Terms are reserved.
SECTION 7 – OPTIONAL TOOLS
We may provide access to third-party tools “as is” without warranties. Your use of any optional tools is entirely at your own risk.
SECTION 8 – THIRD-PARTY LINKS
The Services may contain links or access points to third-party content or websites. We are not responsible for the accuracy or safety of third-party materials. Use third-party websites at your own risk and review their policies before making purchases.
SECTION 9 – RELATIONSHIP WITH SHOPIFY
This store is powered by Shopify. However, all purchases are made directly with Level 369 Collective. Shopify is not responsible for transactions, products, or disputes between you and Level 369 Collective.
You expressly release Shopify from claims arising from purchases or interactions with our store.
SECTION 10 – PRIVACY POLICY
Your personal information is governed by our Privacy Policy (INSERT PRIVACY POLICY LINK) and, in some cases, Shopify’s Privacy Policy. By using the Services, you acknowledge that you have reviewed both.
Shopify may process your information in other countries as needed to provide services.
SECTION 11 – FEEDBACK
If you submit reviews, ideas, suggestions, or other materials (“Feedback”), you grant Level 369 Collective a perpetual, worldwide, sublicensable, royalty-free license to use, reproduce, publish, modify, or distribute that Feedback for any purpose.
You warrant that:
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You have rights to the Feedback
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Your Feedback is truthful
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Your Feedback does not violate any rights or laws
We may remove Feedback that violates these Terms.
SECTION 12 – ERRORS, INACCURACIES, AND OMISSIONS
We reserve the right to correct errors, inaccuracies, or omissions—including pricing or availability—at any time without notice, even after an order is submitted.
SECTION 13 – PROHIBITED USES
You agree not to use the Services for unlawful purposes, to violate intellectual property rights, to harass others, to transmit harmful code, to scrape data, or to engage in disruptive activities. We may suspend or terminate your access for violations.
SECTION 14 – TERMINATION
We may terminate your access to the Services at any time without notice. The following sections survive termination: Intellectual Property, Feedback, Termination, Warranties, Liability Limitations, Indemnification, Severability, Governing Law, and others by nature.
SECTION 15 – DISCLAIMER OF WARRANTIES
The Services and products are offered “as is” without warranties of any kind unless expressly stated. Use of the Services is at your own risk.
SECTION 16 – LIMITATION OF LIABILITY
To the fullest extent permitted by law, Level 369 Collective and Shopify shall not be liable for indirect, incidental, punitive, or consequential damages arising from your use of the Services or products.
SECTION 17 – INDEMNIFICATION
You agree to indemnify and defend Level 369 Collective and Shopify from claims arising out of your breach of these Terms, your violation of law, or your use of the Services.
SECTION 18 – SEVERABILITY
If any part of these Terms is deemed unenforceable, the remaining provisions continue in full force.
SECTION 19 – WAIVER; ENTIRE AGREEMENT
Failure to enforce a provision does not constitute a waiver. These Terms constitute the full agreement between you and Level 369 Collective.
SECTION 20 – ASSIGNMENT
You may not transfer your rights or obligations under these Terms. We may assign ours without notice.
SECTION 21 – GOVERNING LAW
These Terms are governed by the laws of the state or territory in which Level 369 Collective is headquartered.
SECTION 22 – HEADINGS
Headings are provided for convenience only.
SECTION 23 – CHANGES TO TERMS
We may update these Terms at any time. Continued use after updates constitutes acceptance.
SECTION 24 – CONTACT INFORMATION
For questions about these Terms, contact us at:
Level 369 Collective
support@level369.com